Our full bilingual interpreters master the art of telephony etiquette which ensures professionalism, and the handling of courtesy and respect makes this two-way communication form highly effective. In case of a telephone interpreting or VoIP our professionals are to be briefed about the subject of the meeting and the participants. They must know who the participants are, what their positions are in the company or organization, the reason they must carry on the telephone conference and what they look for as the meeting objective. Our interpreters should receive the background documentation shared by all participants — particularly any document they will discuss— and know the URL of the website where all documents related to the teleconference are stored, to read them before the meeting.
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